CDL Gulf logo

Privacy Policy

1. Who we are

CDL Distribution FZ LLC (“CDL Gulf”, “we”, “us”) operates this website. Our registered office is Building 2, Office 309, Dubai Internet City, Dubai. For any privacy questions or to exercise your rights, contact us at info@cdlgulf.com.

2. Information we collect

We only collect personal data that you choose to provide:

  • Contact form:your name, email address and the message you send, plus the “reason” and (where relevant) the “product” you select.
  • Technical data: standard server logs (e.g. IP address) used for security and to operate the site.

3. How and why we use it

  • To respond to your enquiries and demo requests.
  • To provide the products, services and information you request.
  • To protect the website against abuse and ensure its security.

Our lawful bases include your consent, the performance of steps taken at your request prior to entering a contract, and our legitimate interest in operating our business, as applicable under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), the EU/UK GDPR where it applies, and the data-protection laws of the countries in which we operate.

4. Sharing & processors

We do not sell your personal data. Contact-form submissions are delivered through a third-party email service that acts as our data processor and may host data outside your country of residence. We require such processors to protect your data under appropriate safeguards.

5. Cookies

We use a small number of cookies and similar technologies, including third-party embeds such as Google Maps. See our Cookie Policy for details and how to manage your choices.

6. Data retention

We keep contact-form submissions for up to 24 months after your enquiry is resolved, then delete or anonymise them, unless a longer period is required to meet a legal or contractual obligation.

7. Your rights

Depending on your location, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, and to withdraw consent. To exercise any of these, email info@cdlgulf.com.

8. Security

We apply technical and organisational measures, including transport encryption, rate limiting and input validation, to protect your data. No method of transmission is 100% secure, but we work to safeguard it.